01 / Contact
Start with the person making the call.
We use these details to follow up with your review and clarify anything we cannot see remotely.
02 / Property
Where is the tree, and what surrounds it?
Location context helps us understand targets, access, and the limits of a remote review.
03 / Decision context
Tell us what you are trying to decide.
Specific observations and proposed work give a remote review something useful to test.
What best describes the concern? We’ll ask three short questions tailored to this choice.
Useful context for this concern These answers help us focus the first review without making you complete unrelated questions.
What is the context for considering removal?
What is the main reason removal is being considered?
What is nearby or could be affected?
What concerns you about the tree?
What work has been proposed, or what are you considering?
04 / Evidence
Show us what you can see.
Add clear, well-lit views of the whole tree, trunk, canopy, nearby targets, and any specific concern. Photos are limited to 15 MB each and video to 250 MB each.
A useful set of views
These shots help us understand the tree and its setting. Send what you can; no single view is required if it is unavailable or unsafe to capture.
Helpful, not required
1 Full-tree context view Show the tree from ground to crown, along with the house, driveway, fence, or other nearby structures.
2 A second angle Step to the side or opposite corner so we can compare the shape, lean, and surroundings from another direction.
3 Trunk and root flare Include the base of the trunk and root flare, especially if you see cracks, cavities, mushrooms, soil changes, or damage.
4 Canopy and branch structure Look upward for branch attachments, dead or hanging limbs, sparse foliage, and the overall canopy shape.
5 Close-ups of defects or symptoms Capture bark wounds, discoloration, insects, leaves, fruiting bodies, or other specific concerns; pair each close-up with its wider context when possible.
6 Nearby targets and site constraints Show what the tree could affect, such as a roof, vehicles, play area, utility line, slope, or limited access.
Useful evidence
A ruler or coin gives close-ups helpful scale.
Include context
Pair a detail shot with the wider view that shows where it sits.
Share recommendations
Add any contractor estimate, marking, or written concern if available.
Review timing: Expect an initial review within 2 business days; complex or safety-sensitive cases may need an onsite referral.